You're the
lucky recipient
of a Gift Card or Promotional Offer
Your Gift Cards and Promotional Offers (FreshGiftSM Gift Card, Gift Certificate, Rewards Pass, Saving Pass, Appreciation Award, Award Card, Promotional Gift, or celebrationsgifts ® Pass) can be redeemed at any of our participating brands. Just enter the serial number in the Gift Cards or Promotional Offers field at checkout. FAQs
For help with your Gift Cards and Promotional Offers, please call our toll-free number 1-800-993-1192 Monday–Friday from 8:00am–8:00pm EST
Participating Brand | Redeem online | Redeem by phone | Redeem in stores |
---|---|---|---|
1-800-FLOWERS | www.1800flowers.com | 1-800-356-9377 | ---- |
1-800-Baskets | www.1800baskets.com | 1-800-227-5387 | ---- |
Cheryl's | www.cheryls.com | 1-800-443-8124 | ---- |
The Popcorn Factory | www.thepopcornfactory.com | 1-888-216-0235 | ---- |
Fruit Bouquets | www.fruitbouquets.com | 1-800-356-9377 | ---- |
Harry & David | www.harryanddavid.com | ---- | Harry & David Retail Stores |
Stockyards | www.stockyards.com | ---- | ---- |
Wolferman's | www.wolfermans.com | ---- | ---- |
Personalization Universe | www.personalizationuniverse.com | ---- | ---- |
Simply Chocolate | www.simplychocolate.com | ---- | ---- |
OFFICIAL GIFT CARD TERMS OF USE
The following Terms and Conditions govern your use of, and our obligations with regard to, our Gift Cards
and Promotional Offers. By purchasing or redeeming any of our Gift Cards and Promotional Offers, you
are acknowledging and agreeing to these Terms and Conditions. The terms "you" and "your" refer to the
person who purchased and/or the person who is redeeming our Gift Cards and Promotional Offers. The terms
"we," "our" and "us" refer to 1-800-Flowers.com, Inc. and its related Affiliates, including Fresh Gift
Cards, Inc.
Call our toll-free number 1-800-242-5353 to check your Gift Cards and Promotional Offers balance.
Redeemable:
THE GIFT CARD and GIFT CERTIFICATE.
The Gift Card and Gift Certificate is a prepaid payment device that comes with a set dollar value. It
is not a credit card, charge card or debit card. The Gift Card and Gift Certificate has no associated
service or dormancy fees and no expiration date. The Gift Card and Gift Certificate can be used at the
brands, the company owned and participation franchised retail stores, web sites and on phone orders,
as listed at
www.FreshGift.com. We reserve the right to require credit card or alternate non-promotional payment
method information for verification purposes, even if the Gift Card or Gift Certificate fully covers
the transaction order total. We do not allow the purchase of a Gift Card with another Gift Card, Gift
Certificate, Savings Pass, Appreciation Award, Award Card, or Rewards Pass. Your 19-digit Gift Card may
become redeemable at additional brands and locations, which information will be updated on this page.
The Gift Card and Gift Certificates may only be used to purchase products and services and may not be
redeemed for cash, unless otherwise prohibited by law. The Gift Cards and Gift Certificates are not transferable
and may not be used for unlawful purposes. Our Gift Cards and Gift Certificates are issued and administered
by Fresh Gift Cards, Inc.
THE CELEBRATIONS REWARDS® PASS.
Celebrations Rewards® is a customer loyalty program whose members earn Points and Rewards Passes
under the Terms and Conditions of Membership for the Celebrations Rewards® program. Rewards Passes
and any unused portions thereof will expire three (3) months after they are activated. We reserve the
right to revise the expiration period, as will be noted here and in the Celebrations Rewards® Terms
and Conditions of Membership. The Rewards Pass is not a Gift Card, credit card, charge card or debit
card. It cannot be redeemed for cash, and cannot be used for resale. We reserve the right to require
credit card or alternate non-promotional payment method information for verification purposes, even if
the Rewards Pass fully covers the transaction order total. We do not allow the purchase of a Gift Card
with a Rewards Pass. Your Rewards Pass may become redeemable at additional brands and locations, as will
be noted here and in the Celebrations Rewards® Terms and Conditions of Membership. The Rewards Pass
has no service fees.
THE SAVINGS PASS, AWARD CARD, APPRECIATION AWARD, PROMOTIONAL GIFT AND OTHER SIMILAR PROMOTIONAL OFFERS.
We occasionally offer appreciation awards and promotional campaigns using serial numbers and/or codes.
These have no service fees and may be redeemed for a set dollar value or percentage discount within a
specified expiration time period, which will be prominently displayed. If you are required to activate
the serial number, instructions will be displayed near the serial number. These Promotional Offers are
not a Gift Cards, Gift Certificates, credit cards, charge cards or debit cards and cannot be redeemed
for cash or used for resale, and are non-transferrable. We reserve the right to restrict redemption to
one (1) promotion and/or discount per transaction and one (1) promotional campaign per customer. We reserve
the right to restrict usage to certain transaction qualifications pertaining to merchandise dollar amount,
specific products, brands, retail stores, web sites, mail order, phone order and any other channels or
blackout time periods of purchase. We reserve the right to require credit card or alternate non-promotional
payment method over and above the redeemed promotional value for any transaction or to require such information
for verification purposes. We do not allow the purchase of a Gift Cards and Gift Certificates with a
Savings Pass, Appreciation Award, Award Card or any other promotion.
INFORMATION ABOUT AVAILABLE FUNDS
The Available Funds on the Gift Card, Gift Certificate, Savings Pass, Appreciation Award, Award Card
and Rewards Pass at the time of purchase or issuance is clearly displayed either on the card, letter,
email or accompanying packaging. You can call our toll-free number 1-800-242-5353 to check your card
balance if not displayed on the card. As you use the Gift Card, Gift Certificate, Savings Pass, Appreciation
Award, Award Card, or Rewards Pass, the Available Funds will be reduced by the full amount of each purchase
including taxes, service or shipping fees and charges and any other fees associated with your purchase.
To obtain your Available Funds balance call our toll-free number 1-800-242-5353.
LOST, STOLEN OR DESTROYED CARDS
YOU AGREE TO SAFEGUARD YOUR GIFT CARD AND TREAT IT LIKE CASH. If your Gift Cards or Promotional Offers
are lost, stolen or used improperly, contact us immediately at 1-800-993-1192. You must provide the serial
number and other identifying information. We cannot provide a replacement card or pass if you do not
have your serial number available or are unable to provide sufficient identification. If our records
show that there are still Available Funds associated with the serial number and that it has not yet expired,
we will cancel the serial number and issue you a replacement. The replacement card or certificate will
be in the current amount of Available Funds associated with your lost, stolen or destroyed serial number
at the time you notified us that it was lost, stolen or destroyed. NO REFUNDS WILL BE PROVIDED FOR AMOUNTS
DEBITED FROM YOUR LOST, STOLEN OR DESTROYED GIFT CARD OR GIFT CERTIFICATE BEFORE YOU NOTIFY US. LOST,
STOLEN OR DESTORYED GIFT CARDS AND GIFTS CERTIFICATES MAY NOT BE REPLACED WITH CASH, UNLESS PROHIBTED
BY LAW.
REDEMPTION
To use the Gift Cards and Promotional Offers, present them at the time of payment, either to the service
agent or using the "Gift Card" or Promotional Offers field online. You will also be required to supply
the PIN number that came with your Gift Card or Promotional Offer. If you do not have your PIN, please
contact our toll-free number 1-800-993-1192. Retain the receipt as a record of the transaction. You authorize
us to deduct the full amount of each purchase including taxes and any other service or shipping fees
and charges from the Available Funds whenever your Gift Card or Promotional Offer is used to make a purchase.
Some promotions may restrict redemption to certain brands and will be clearly noted on the promotion.
In the event, the brand of the Gift Cards and Promotional Offers may no longer be available for redemption
(due to a sale, merger, acquisition or dissolution), you may redeem the Gift Cards and Promotional Offers
at any one of our other participating brands. The Gift Cards and Promotional Offers are issued and administered
by Fresh Gift Cards, Inc.©2010
MISUSE, FRAUD AND ABUSE
We reserve the right, within our sole discretion, to refuse to accept and process any and all customer
orders and to suspend, discontinue, and refuse the use or acceptance of any and all offers, promotions,
discounts, including but not limited to, any and all Gift Cards and Promotional Offers in the event of
advertising errors and/or the actual or suspected misuse, fraud or abuse associated with Gift Cards and
Promotional Offers or customer orders.
CHANGES IN THE TERMS & CONDITIONS
We reserve the right to change, add, delete to these Terms and Conditions at any time, with or without
notice, subject to applicable law. In addition, we may suspend, cancel, add, modify or delete any features
offered in connection with any Gift Card and Promotional Offers, with or without notice, subject to applicable
law.